The staff here is super friendly and really nice. the rooms are tidy, have amazing views, and the location is just gorgeous, especially in the buffet area. 🌟

Ideal location specially in the Buffee area, in the mountain area. Tidy and huge rooms with satellite television, climate control, and a refrigerator.

We had a comfortable stay during national holidays.

Courteous staff and stunning location specially in the Buffee area, everything was good. The room was neat, had large bathroom and particularly good views to enjoy. The bed was fine, the breakfast food was fantastic...

Spacious rooms, breathtaking mountain views, helpful staff, variety in breakfast buffet, warm accommodations.

Don't have any issues at all.

the public bath and open bath were superb! The variety of products available to use during and after the bath was a pleasant surprise. The spacious and comfortable rooms, along with the delicious breakfast options, made for a fantastic stay. The hotel's location also provided beautiful scenery, including the opportunity to see Wisteria flowers nearby. Best experience in Zao yet!

The public and open baths are excellent, with a wide variety of products available for purchase. The room is spacious and comfortable, while the breakfast options are delicious and diverse. The surrounding area offers beautiful scenery, including the chance to see Wisteria flowers nearby.

We had a fantastic stay at this hotel. The breakfast buffet was amazing, with a wide variety of Japanese and western dishes. The staff was incredibly helpful and friendly, going out of their way to accommodate our request for a non-smoking room. The cleanliness of the hotel was top-notch, and the facilities were excellent. The location was also great, with convenient access to transportation and nearby shops and restaurants.

Nothing to fault.

The location of the resort was ideal for those seeking a peaceful retreat in nature. The nearby Togatta hot spring town provided convenience with its shops and restaurants. The rooms were spacious and comfortable, with breathtaking views of the surrounding mountains. The onsen baths were a highlight, offering relaxation and tranquility after a long day exploring.

Some rooms may have issues with cleanliness and maintenance, as mentioned in one guest's review.

I gotta say, I got a bang for my buck at this hotel. The room was cozy, with comfy beds and sofas, and it was kept toasty warm even in the freezing winter. Plus, the location was like a winter wonderland, with breathtaking views of Mt Zao and snow-covered grounds everywhere you looked. The staff treated me like a VIP, especially the one English-speaking staff member who went above and beyond to make my stay memorable.

The breakfast option could've been better. It would've been nice if they had clearer labeling for the dishes, especially for vegetarians like me.

I had a wonderful stay at Active Resorts Miyagi. The location at the mouth of the Zao Echoline provided easy access to beautiful sights in Miyagi and Yamagata prefecture. The large 5-person futon room and the indoor and outdoor onsens were fantastic. The breakfast was delicious and the staff were kind. I highly recommend this hotel.

Cleanliness: The room was clean and tidy. Hotel facilities: The breakfast buffet had loads of variety. Location for a relaxing time: The hotel was located near a hot spring town with beautiful views of Mount Zao. Staff: The staff was really nice and helpful.

Nothing, it is perfect.

Beautiful architecture and rooms with lovely Japanese decor. 🏯

The value for money at Active Resorts Miyagi was fantastic, with spacious and warm rooms that had great views of Mt Zao. The staff were friendly and helpful, even refunding us for the extra night we couldn't stay.

The breakfast items could use better labeling for vegetarians.

The hotel had a clean and tidy room, with comfortable beds. The breakfast buffet provided a wide variety of Japanese and western dishes. The staff was incredibly helpful and made sure we had a non-smoking room. The hotel is located near Togatta hot spring town, which offers beautiful views of snow fields in all directions.

Nothing not to love.

This hotel was a hidden gem in the wilderness, offering a relaxing and picturesque experience. The cleanliness of the rooms was outstanding, and the hotel facilities, including the hot springs and ski hire, were fantastic for a relaxing time. The location near Togatta hot spring town, where you can find a 7-11 convenience store and various shops and restaurants, was convenient. The breakfast buffet had a wide variety of Japanese and western dishes, and the staff were incredibly nice and helpful.

Everything was fantastic.